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At Fulton, we are focused on the issues that are important to our business and our stakeholders. In this year’s report, we are introducing our first Stakeholder Perspectives Assessment that informs and guides this understanding. We believe that embracing and pursuing those values that we share in common with our stakeholders will lead to long-term sustainable value for our company.
As a purpose-driven bank seeking to change lives for the better, our strategic approach aligns with five key pillars of corporate social responsibility: Governance, Employees, Customers, Community and Environment. We are excited to present this snapshot of our 2023 CSR report.
Below are the sustainability factors our stakeholders identified as most critical. For a full list and an overview of how we engage
with our stakeholders, please reference the full CSR report.
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THEME |
MOST CRITICIAL SUSTAINABILITY TOPICS |
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Governing Our Work |
Board Independence & Diversity |
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Business Continuity & Resiliency |
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Business Ethics |
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Financial Risk Management |
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Management of the Legal & Regulatory Environment |
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Serving Our Customers |
Customer Practices & Satisfaction |
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Data Security & Customer Privacy |
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Selling Practices, Disclosure, & Transparency |
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Helping Our Communities |
Community Reinvestment, Community Impact and Access & Affordability |
BY THE NUMBERS: |
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12,800Employee Volunteer Hours during 2023 |
25%of Our Diversified Workforce Are People Of Color as of 12/31/2023 |
65%of Our Diversified Workforce Are Women as of 12/31/2023 |
$2.45MTotal in Closing Cost Assistance Program Grants Disbursed from 2022 - 2023 |
$133MTotal in Loans To Low- And Moderate-Income Homebuyers Through Partnership With Operation HOPE from 2022 - 2023 |
$9.99MTotal in Charitable Contributions and Donations via Fulton Bank from 2022 - 2023* |
$84MTotal Community Development Loans Originated from 1/1/2023 through 6/30/2023 |
OUTSTANDINGCommunity Reinvestment Act (CRA) Outstanding Rating as of 2020 |
$270MTotal Community Development Investments during 2023 |
$187MTotal Mortgage Loans through Fulton Mortgage Company to Low-to-Moderate Income Buyers from 2022 - 2023 |
$120MTotal Small Business Administration Loans Originated From 2022 - 2023 |
208Communities We Serve
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*Includes $4.75M in contributions to Fulton Forward Foundation.
Fulton Bank serves customers and communities in the Mid-Atlantic region, including Pennsylvania, New Jersey, Maryland, Delaware, Virginia and Washington, D.C.
Number of financial centers in each state:
