Banking Accessibility

Customer experience is an important aspect of every interaction that takes places at Fulton Bank. That’s why we are committed to making banking more accessible and convenient for everyone.

Text Telephone (TTY) Line

We offer customer service for individuals with speech or hearing impairments through our toll free Text Telephone (TTY) line at 855.221.6137.

Bank-by-Phone

Enjoy the flexibility and convenience to do your banking over the telephone while at home, work, or even on vacation. To access Bank-by-Phone, call us toll free at 1.800.385.8664 or click here to learn more about the features of Bank-by-Phone.

• Account information - check balance (24 hour access)
• Transfers 
• Credit or Debit card questions
• Online and Mobile Banking
• Account maintenance
• Stop payments
• Reorder checks

FULTON FINANCIAL CORPORATION ATMS

Voice Guidance Capability

• When earphones are inserted, our ATMs will provide voice instructions in either English or Spanish for individuals wishing to use this feature.
• Our ATMs deliver private voice instructions and information to ensure the security of the individual’s financial information. 
• If an individual does not have their own earphones, our branch staff can provide earphones during normal business hours.

Physical Access

Our ATMs meet the Americans with Disabilities Act (ADA) maximum height and reach requirements.

ONLINE ACCESSIBILITY

• Our websites are accessible with many pages that can be navigated using a screen reader.
• Visitors can increase the text font size by using the controls at the top of the webpages.
• Graphics include alt-text throughout our site for individuals who are sight impaired or who have limited vision.

FOR INDIVIDUALS WHO ARE SIGHT IMPAIRED OR HAVE LIMITED VISION

ATM Voice Guidance Capability

• When earphones are inserted, our ATMs will provide voice instructions in either English or Spanish for individuals wishing to use this feature.
• Our ATMs deliver private voice instructions and information to ensure the security of the individual’s financial information.
• If an individual does not have their own earphones, our branch staff can provide earphones during normal business hours. 
  

Magnifying Glasses

Magnifying glasses available for customers in branch to use who may need to see text on our printed materials more clearly

SETTING LANGUAGE PREFERENCE IN WEB BROWSER

While each web browser is different, many include the ability to select your preferred language within the menus like tools, system preferences or options menus.